Last Updated: June 19, 2025

At TastyFood, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how TastyFood, operated by Small Factory Marketing Inc., handles your information when you use our website, mobile application, software-as-a-service (SaaS) platform, and related services (collectively, the "Services").

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services. For questions, contact us at support@tastyfood.co.

1. Information We Collect

We collect information to provide and improve our Services, depending on how you interact with our website or mobile app.

1.1 Information You Provide

• Account Information: Name, email address, phone number, business name, role, and other details provided during account creation.
• Billing Information: Credit card details or other payment information (processed securely via Stripe) for paid subscriptions.
• Uploaded Content: Videos, images, menus, descriptions, or other media uploaded to create video-powered menus.
• Support Communications: Information shared when contacting customer support or communicating with us.
• Social Account Connections: If you use our Social Scheduler, we collect limited access credentials (such as OAuth tokens or API keys) to connect your third-party social media accounts. We also store scheduled content — including post text, media, hashtags, and timing metadata — in our database in order to deliver scheduled publishing at your request.

1.2 Information We Automatically Collect

• Usage Data: Interactions with our Services, such as page visits, clicks, time spent, and features used on the website or mobile app.
• Device Information: IP address, browser type, operating system, device identifiers, and mobile app version.
• Crash Reports: Technical data, including device details and app state, collected via Sentry to diagnose and fix crashes on both web and mobile platforms.
• Cookies and Tracking Technologies: Cookies, pixels, and similar tools to enhance functionality, analyze usage, and personalize your experience (e.g., remembering login details).
• Analytics Data: Aggregated data on user behavior collected via analytics providers to improve our Services.

1.3 Information from Third Parties

• Payment Processors: Stripe provides transaction and payment verification data.
• Analytics Providers: Data on user interactions to optimize platform performance.
• Marketing Partners: Anonymized data for relevant insights or advertising.

2. How We Use Your Information

We use your information to deliver, enhance, and secure our Services.

2.1 Provide and Improve Services

• Create and manage user accounts.
• Enable design, updates, and management of video-powered menus.
• Process payments securely via Stripe.
• Provide customer support and resolve technical issues.
• Debug and improve platform stability using Sentry crash reports.
• Enable Social Scheduler functionality, including storing scheduled content, publishing posts to linked social accounts on your behalf, and retrieving engagement or status data (when available from the connected platform).

2.2 Enhance User Experience

• Personalize content, features, and recommendations.
• Optimize website and mobile app performance.
• Analyze usage trends to improve functionality.

2.3 Marketing and Communication

• Send promotional emails, offers, or updates (with your consent, where required).
• Notify you of policy changes, platform updates, or security alerts.

2.4 Legal and Security Purposes

• Detect and prevent fraud or unauthorized activity.
• Comply with laws, regulations, and legal processes.
• Enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We may share data in the following cases:

3.1 Service Providers

We share data with trusted third-party vendors, including:

• Stripe: For secure payment processing.
• Sentry: For crash reporting and debugging on web and mobile platforms.
• Analytics Providers: For usage insights and platform optimization.
• Cloud Hosting: For data storage and platform operations.
• Social Media APIs: We transmit your scheduled content and authentication credentials securely to third-party platforms (e.g., Facebook, Instagram, TikTok, Linkedin, X) solely for the purpose of publishing content at your request. We do not use these credentials for any other purpose.

3.2 Business Partners

We may share anonymized, aggregated data for marketing, research, or service improvements.

3.3 Legal Compliance and Security

We may disclose information when required by law, in response to legal processes, or to protect our rights, users, or platform security.

3.4 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce agreements. When no longer needed, we securely delete or anonymize it.

Social Scheduler Data: If you disconnect a social media account from our platform, we will delete the associated access tokens and scheduled content within 30 days. If you delete your account entirely, this data will be deleted as part of your account data removal.

5. Your Rights and Choices

Your privacy rights depend on your jurisdiction (Canada or the U.S.).

5.1 Privacy Rights

For Users in Canada (PIPEDA and Provincial Laws):

• Access & Portability: Request a copy of your personal information.
• Correction: Request updates to inaccurate data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Withdraw Consent: Withdraw consent for data processing where applicable.

For Users in the U.S. (e.g., CCPA for California Residents):

• Access & Portability: Request details on data collected about you.
• Correction: Request updates to inaccurate data.
• Deletion: Request deletion, subject to legal obligations.
• Opt-Out of Sharing: We do not sell data, but you may opt out of sharing for targeted advertising where applicable.
• Limit Sensitive Data Use: Restrict use of sensitive data, if required by law.

5.2 Exercising Your Rights

Submit privacy requests to support@tastyfood.co. We may verify your identity before processing. Rights may be limited by law (e.g., for fraud prevention or legal compliance).

5.3 Marketing Opt-Out

Unsubscribe from promotional emails via the link in any email or by contacting us. You may still receive non-promotional account or transaction-related messages.

6. Data Security

We use industry-standard security measures (e.g., encryption, access controls) to protect your data. However, no system is completely secure. Protect your account credentials and contact us immediately at support@tastyfood.co if you suspect unauthorized access. OAuth tokens used for social account connections are encrypted both in transit and at rest, and access is strictly limited to support the Social Scheduler functionality.

7. International Data Transfers

TastyFood operates in Canada and the U.S. Your information may be processed or stored in these countries or other jurisdictions where our service providers (e.g., Stripe, Sentry) operate. We ensure compliance with PIPEDA (Canada) and U.S. privacy laws (e.g., CCPA). If you access our Services from outside Canada or the U.S., you are responsible for complying with local laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable seamless navigation (e.g., staying logged in).
• Analyze usage via analytics providers.
• Personalize ads or content.

You can manage cookies via browser or device settings, but disabling them may impact functionality.

9. Mobile App Data Collection

Our mobile app collects similar data as our website (e.g., account details, usage data, device information). Additionally:

• Crash Reporting: Sentry collects crash data to improve app stability.
• Analytics: We use analytics to understand app usage and optimize performance.
• Permissions: The app may request permissions (e.g., camera, storage) to upload content. You can manage permissions in your device settings.

10. Children's Privacy

Our Services are not intended for users under 18. We do not knowingly collect data from minors. If we learn such data has been collected, we will delete it.

11. Third-Party Services

Our Services integrate with third parties (e.g., Stripe, Sentry, analytics providers). Their privacy practices are governed by their own policies, which you should review.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email (if available) or through our Services. Continued use after updates constitutes acceptance of the revised policy.

13. Contact Us

For questions or concerns about this Privacy Policy or your data, contact:

Small Factory Marketing Inc.
Email: support@tastyfood.co